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7:30AM - 8:00AM |
Continental Breakfast/Registration |
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8:00AM - 8:10AM |
Welcome & Opening Remarks |
Christopher
Stevens |
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8:15AM
- 9:15AM |
Concurrent "Drive" Sessions |
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|
Track 1 |
Developing an Organizational Strategy
"Strategic Planning Using Design For Six Sigma" |
Jean Hammelev, Sonora Quest Laboratories |
|
Track
2 |
Identifying/Managing
Your Key Processes
"Elevating Your Key Processes Using Six Sigma" |
Leon Spackman, PMC
Solutions |
|
Track
3
|
Using
Customer and Market Knowledge
"Helping Customers Help Themselves" |
Cindy Kolaczynski & Bob Mungovan, Maricopa County Library District |
|
Track
4
|
Managing
Organizational Knowledge
"How to effectively use technology to drive reliable, safe and
excellent patient care in Labor and Delivery - A Success Story" |
Diane Rogers & Barbara
LaBranche, Banner Health |
|
9:20AM
- 10:20AM |
Concurrent "Drive" Sessions |
|
|
Track
1 |
Deploying an
Organizational Strategy
"The Process Measurement Journey at Boeing Mesa" |
Carole Haney &
Garry Lewicki, The Boeing Company |
|
Track
2 |
Identifying/Managing
Your Support Processes
"Your Office, The Factory - Lean Visioneering in an Office
Setting" |
Adam Cohen, CH2M Hill |
|
Track
3
|
Building
Customer Relationships
"Growing Your Own: Partnership Strategies" |
Jim Mohan, USAA
Karen Stigers, Rio Salado College |
|
Track
4
|
Managing
Succession Planning Efforts
"Legacy Project: Accelerating Knowledge Succession" |
Neil Thibodaux,
Utilities Engineer |
|
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|
10:20AM - 10:35AM |
Morning Break/Exhibitors
in Foyer |
|
|
|
|
10:35AM - 11:35AM |
Concurrent "Drive" Sessions |
|
|
Track
1 |
Developing Effective
Work Systems
"Value Stream Analysis: The Ultimate Tool for Process
Improvement" |
Chuck Monroe, DHL
Chuck Cox, George Group |
|
Track
2 |
Reducing Process
Variability
"Sustaining High Reliability for CMS Process Indicators" |
Dr. Richard Zimmerman &
Nancy Cisar, Mayo Clinic |
Track 3
|
How
Senior Leaders Lead
"How the SQAProgram Criteria Can Help Implement Your Corporate
Strategy" |
David Smith, Maricopa
County |
Track 4
|
Enabling
Employees to be High Performers
"High Performance -It's Doing What Comes Naturally!" |
Richard Deems & Sandra
Brownfield Deems, WorkLife Design |
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|
|
11:35PM -12:50PM |
Luncheon/Keynote Presentation
Tom
Sneva:
-Indianapolis 500 Winner
-USAC Triple Crown Winner
-2 Time National Driving Champion
-Lecturer - Winning, How to Succeed in Life
|
Tom Sneva
 |
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|
12:50PM - 1:35PM |
Panel
of Excellence
–2006
AZ State Quality Award Program Recipients
-Harry
Courtright, Director
Maricopa County Library District
-Kathy Northrop, Director of Pediatrics
John C. Lincoln Deer Valley Hospital
-Bruce Eilerts, Manager,
Natural Resources Group
AZ Dept. of Transportation |
|
|
|
|
1:40PM - 2:40PM |
Concurrent "Drive" Sessions |
|
|
Track
1 |
Developing an Organizational Strategy
"Strategic Planning Using Design For Six Sigma" |
Jean Hammelev, Sonora Quest Laboratories |
|
Track
2 |
Identifying/Managing
Your Key Processes
"Elevating Your Key Processes Using Six Sigma" |
Leon Spackman, PMC
Solutions |
Track 3
|
Using
Customer and Market Knowledge
"Helping Customers Help Themselves" |
Cindy Kolaczynski & Bob Mungovan, Maricopa County Library District |
Track 4
|
Managing
Organizational Knowledge
"How to effectively use technology to drive reliable, safe and
excellent patient care in Labor and Delivery - A Success Story" |
Diane Rogers & Barbara
LaBranche, Banner Health |
|
2:45PM -
3:45PM |
Concurrent "Drive" Sessions |
|
|
Track
1 |
Deploying an
Organizational Strategy
"The Process Measurement Journey at Boeing Mesa" |
Carole Haney &
Garry Lewicki, The Boeing Company |
|
Track
2 |
Identifying/Managing
Your Support Processes
"Your Office, The Factory - Lean Visioneering in an Office
Setting" |
Adam Cohen, CH2M Hill |
Track 3
|
Building
Customer Relationships
"Growing Your Own: Partnership Strategies" |
Jim Mohan, USAA
Karen Stigers, Rio Salado College |
Track 4
|
Managing
Succession Planning Efforts
"Legacy Project: Accelerating Knowledge Succession" |
Neil Thibodaux,
Utilities Engineer |
|
|
|
3:45PM -
4:00PM |
Afternoon Break/Exhibitors in Foyer |
|
|
|
|
4:00PM-5:00PM |
Concurrent "Drive" Sessions |
|
|
Track
1 |
Developing Effective
Work Systems
"Value Stream Analysis: The Ultimate Tool for Process
Improvement" |
Chuck Monroe, DHL
Chuck Cox, George Group |
|
Track
2 |
Reducing Process
Variability
"Sustaining High Reliability for CMS Process Indicators" |
Dr. Richard Zimmerman &
Nancy Cisar, Mayo Clinic |
Track 3
|
How
Senior Leaders Lead
"How the SQAProgram Criteria Can Help Implement Your Corporate
Strategy" |
David Smith, Maricopa
County |
Track 4
|
Enabling
Employees to be High Performers
"High Performance -It's Doing What Comes Naturally!" |
Richard Deems & Sandra
Brownfield Deems, WorkLife Design |
|
|
