AQA LogoPromoting and Recognizing Performance Excellence

AQA is pleased to announce we are now providing services to organizations in the state of Nevada

 

 

Sign Up for our Newsletter Today!



Email Newsletter by VerticalResponse

 

Leave us a comment on our blog

 

 

Home

Fearless Leadership is available at the Arizona Quality Alliance Office. Fearless Leadership normally retails for $24.00.   AQA Price - $16.00 Pick/Up No charge. Shipping additional.  Call 480-874-5815 for more information or to place your book order.

18th Conference on Performance Excellence

"Navigating Currents of Change - Sailing to Success"

October 12, 2010

 

Loretta Malandro, Ph.D.

 

“Fearless Leadership”

Dr.Malandro, has developed a groundbreaking behavior-based methodology that is used around the globe to create top-performing leaders and high performance organizations. It is based on the simple but profound concept: In order to change your organization, you must be willing to alter your behavior and help others choose to change their behavior. This means demanding 100% accountabilityTM from your people – and yourself.

 

In today’s ultracompetitive business environment, a new leadership approach is needed. Dr. Malandro’s book, Fearless Leadership takes you step-by-step through the process of raising the behavioral standards that directly impact the bottom line.

Click here to download the "Fearless Leadership"

Malandro Communication offers a companion workbook to Fearless Leadership by Dr. Loretta Malandro, published by McGraw-Hill Companies, NY, NY.   The Fearless Leadership Workbook & Guide—delivered in an interactive electronic format—is an engaging and inspirational workbook designed to guide individuals and teams through the process of learning and applying the Fearless Leadership principle and skills.  For further information contact Malandro Communication, 480-970-3200. 

 

Sandra R. Rogers

 

 

 

 

“Bringing Value to Our Customers”

 

Bringing value to customers at Honeywell FM&T is one of the key elements that sustains the “Commitments Made, Commitments Kept” mission.  As our Honeywell President Dave Cote notes “Our employees are committed to doing a super job every day for our customers in quality, delivery, value and technology”.  Join Sandra Rogers, Director of Supply Chain Management Center and Business Excellence, as she shares how Honeywell FM&T focuses on relationships with customers, customer service, customer satisfaction, and continual improvement. 

 

Learn how our Honeywell FM&T President Tony Brancato, and others, lead the organization to “Use the Baldrige criteria to show our commitment to the customer as we continue to integrate the Honeywell Operating System for continuous improvement and validate the Management Assurance System we use to run our business”. 

or click here for "The Panel Journey" - Barbara Rich

Priscilla J. Nuwash,

MBA, CLM

Director of Process Improvement - Poudre Valley Health System

At Poudre Valley Health System, steering committees called Performance Excellence teams develop key processes that are the foundation to our strategy for providing world-class health care.  Learn how these teams are structured, defined and empowered to successfully develop initiatives that drive continuous improvement throughout the health system and keep the workforce engaged and motivated for long-term commitment.

 

 

Click here to download "Smooth Sailing is an Oxymoron"

 

Mathew Fail,  Executive Director Cabarrus County Schools

Mathew has been in education for 17 years as a teacher and administrator and served as Iredell-Statesville Schools’ Chief Strategic Planning Officer where he focused on quality improvement principles using the Malcolm Baldrige National Quality Program criteria for district implementation. As principal of Monticello Elementary School, a Title I school in Iredell-Statesville, North Carolina he led the school to become the district’s first model site for a systems approach to continuous improvement.  Then at the district level, he lead the district’s efforts in the writing and submittal of the National Baldrige Quality Program 2007 and 2008 applications where the district received a site visit in both years and was a recipient of the Malcolm Baldrige National Quality Award in 2008.   Mathew currently serves as the Executive Director of Cabarrus County Schools where he is leading the district’s quality improvement initiative.

 Click here   to download "Iredell-Statesville"

Click on the following links to download the workshop presentations

 

Andell -"The Card Game"

Dicken & Gould "Show Me the Money"

Cohen - "Charting a Course for Success"

Rodgers - Honeywell - "Customer Service"

Hanson, Jones & Parker - "Remergence"

Adair - "Dynamic Followership"

Deems - "Taking care of your own career"  

 

Hit Counter

Arizona Quality Alliance | 4025 E. Chandler Blvd. #70-F10, Phoenix, AZ 85048-8829

Phone: (480) 874-5815 | Fax: (602) 343-8330

The Arizona Quality Alliance is committed to operating in furtherance of its tax-exempt purposes and in compliance with all applicable laws, rules and regulations, including those concerning accounting and auditing, and prohibits fraudulent practices by any of its board members, officers, employees or volunteers.  If you have a concern regarding practices of any board member, officer, employee or volunteer, you may confidentially contact:  Jean Hammelev at jean.hammelev@bannerhealth.com or 602-685-5267. No one who in good faith reports an ethics violation shall suffer harassment, retaliation or adverse consequence.

Gold Sponsor

   

Bronze Sponsors

 

     

 

Copper Sponsors

 

                

 

Partners

 

        


   UoP logo

 

 

 

Number of site visits:

 

Hit Counter